Privacy Policy
Last updated: March 16, 2026
1. Data Controller
Web1 Oy
Business ID: 2988533-2
Latokarinkatu 3, 20810 Turku, Finland
Email: support@web1.fi
2. Register name
Web1 Oy customer register
3. Purpose and legal basis for processing personal data
Personal data is processed for the following purposes:
- Managing customer relationships and providing services
- Invoicing and payment tracking
- Customer communication and notifications
- Service development and quality assurance
- Fulfilling statutory obligations
Processing is based on a contractual relationship, the customer's consent, the controller's legitimate interest, or a statutory obligation.
4. Personal data processed
We collect and process the following data:
- Name and contact details (email, phone number, address)
- Company information (business ID, company name)
- Technical data related to services (IP addresses, login details)
- Billing and payment information
- Customer communication content (support requests, emails)
5. Data retention period
Personal data is retained for as long as the customer relationship is active, and thereafter for the period required by accounting legislation (generally 6 years from the end of the financial year). Consent-based data is deleted when consent is withdrawn.
6. Data disclosure and transfers
Personal data is not disclosed to third parties except:
- To subcontractors involved in providing services (e.g. datacenter services, payment services)
- To authorities as required by law
Data is not transferred outside the EU/EEA without appropriate safeguards.
7. Register security
Personal data is protected with appropriate technical and organisational measures, including:
- Data encryption in transit (TLS/SSL)
- Access control and restriction of user rights
- Firewalls and intrusion detection systems
- Regular security audits
- Staff training on data protection matters
8. Data subject rights
Data subjects have the right to:
- Access their personal data
- Demand correction of inaccurate data
- Demand deletion of data ("right to be forgotten")
- Restrict processing of data
- Transfer data from one system to another
- Object to processing of data
- Withdraw consent at any time
Requests should be addressed to support@web1.fi. We will respond to requests within one month.
9. Cookies
Our website uses cookies. For more information about cookie usage, see our cookie policy.
10. Changes to the privacy policy
We reserve the right to update this privacy policy. Material changes will be notified on our website or by email.
11. Supervisory authority
Data subjects have the right to lodge a complaint with the supervisory authority if they consider that the processing of personal data violates data protection legislation.
Office of the Data Protection Ombudsman (Finland)
Lintulahdenkuja 4, 00530 Helsinki
tietosuoja.fi